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  1. Home
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  5. Messages

Messages regarding COVID-19


Protocals


Branch lobbies
A few of our branch lobbies are closed. Please call 888-288-3261 for your branch hours and availability.
Most of our branch lobbies are open for service including lobby Teller Transactions with a maximum capacity limit of 5 Members permitted inside the building.

Member Services will continue to be available by appointment only!

To schedule an appointment with one of our friendly Member Service Specialist, please call 888-288-3261 and provide the following information:
• Service or product you are scheduling the appointment for
• Name
• Phone Number
• Email Address
• Number of attendees (limit 2)

Please remain in your vehicle until your scheduled appointment time.

We are eager to continue providing the exceptional financial service and assistance that you have come to expect from your credit union with your safety in mind.


Use the chart below for Account Access options:

Account Access Chart with callouts


Please be aware of our mandatory “Stay Safe” guidelines:

Personal Protection Equipment
When visiting our branch location you will notice that we have installed new personal protection equipment and designated physical distancing signs on the lobby floor for your safety. Also, we will continue to properly clean and sanitize our facilities routinely throughout the day and prior to opening.

Masks and Protective Mouth Coverings are required to enter

For added protection, Team One Staff will wear masks when interacting with Members face-to-face. We will require that all Members visiting our lobbies wear masks that safely cover their mouth and nose. If for some reason you are unable to wear a mask, please feel free to utilize our exterior drive-up ITM. Also please be aware that our Staff may ask you to briefly remove your mask, sunglasses and hat to verify your identity and safeguard your account.

Limited Lobby Occupancy
In accordance with suggested physical distancing guidelines, we will have a maximum limit of 5 Members permitted inside the building until further notice. As always, please feel free to call us to make an appointment in advance if you’d prefer.


A message from the CEO


At Team One Credit Union our top priority is the health and well-being of our Members, Staff and communities as we all face the challenges presented by the Coronavirus (COVID-19).

As we continue to learn more about the spread of this virus and the impact here in Michigan, we are adhering to guidance provided by both State and Federal government agencies.

To stay informed about the latest developments concerning the Coronavirus, please visit:
Centers for Disease Control
State of Michigan
State of Michigan - Interim Recommendations

Team One has taken the necessary steps to ensure that all of our facilities are receiving enhanced sanitation and thorough cleaning protocols to help mitigate exposure of the virus.

If you would like to take additional precautions by limiting your exposure to public crowds, we encourage you to take advantage of our free remote service options including:
• Online, Mobile and Text Banking
• Remote Deposit Capture
• ATMs and ITMs
• Audio Telephone Teller
• Call Center

We at Team One Credit Union take your physical and financial health very seriously because you are not just a Member to us but also a part of our family. As a reminder, please follow these healthy best practices to protect yourself from becoming ill or preventing the spread of illness:
• Wash hands often and with soap water for at least 20 seconds
• Use an alcohol based hand sanitizer
• Avoid touching your nose, mouth and eyes
• Sanitize cell phones and personal devices regularly
• Avoid shaking hands
• Cover your cough or sneeze
• Avoid exposure to others who are sick
• Stay home when you are sick

Thank you for your continued support of Team One Credit Union and feel free to call us if you need assistance in accessing your accounts.

Sincerely,
Gerald Hutto
President/CEO


888-288-3261  |  520 Hayden, Saginaw, MI 48607  |  Routing Number: 272484470

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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. We Do Business In Accordance With the Federal Fair Housing Law and the Equal Credit Opportunity Act  |  NCUA Information  |  APR = Annual Percentage Rate  |  APY = Annual Percentage Yield  |  Rates are subject to change  |  See Team One for details  |  Privacy Policy  |  ©2021 Team One Credit Union

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888-288-3261  |  520 Hayden, Saginaw, MI 48607  |  Routing Number: 272484470

 

About Us


History

Contact and Hours

Live Chat

Branch Locations

Co-Op Network

Newsletter

Membership Eligibility

Employment Opportunities

Community Impact

Scholarships

Teacher Grant

Sponsorships and Donations

Privacy Opt-Out Form

Library

Partnerships

Personal


Savings Rates

Savings

Checking

Visa Credit Card

ID Protect

Picture My Card

Visa SRC

Fraud Prevention

Relationship Rewards

Save To Win

Insurance

Skip-A-Pay

Foreign Exchange

Love My Rewards

Investment Services

Trust Services

Loans


Rates

Auto Loans

Mortgages

Personal Loans

Sport Vehicle Loans

Recreational Vehicle Loans



Financial Education


Money Moves

Commercial


Commercial Accounts

Commercial Loans

Commercial Visa Credit Card

Merchant Service

Autobooks

Treasury Management

Online


Online banking

Enroll in Online Banking

Mobile App

Mobile Deposit

eAlerts

E-Sign

Text Banking

Virtual Pay

AnyWhere Mobile

Disclosures


EHL Poster

Privacy Policy

Safe Internet

Truth-In-Savings

Website Policy

Accessibility Statement

How Your Accounts Are Federally Insured