Will my account number stay the same?
The only change to your account number will be adding “20” to the beginning of your current number. For example, if your current number is: 1234, your new account number will be “201234”.
Will I still be able to access my OCCU online banking after the merger?
Yes, you will still have access to your account from online banking, including account history. At some point in the future we will require OCCU members to convert to Team One’s free online banking service.
Can I still call to make account transfers and get my account balance?
Yes, you can still call the current phone number (989-723-2243) for account assistance.
Will I still have my various OCCU savings accounts or will they be combined into one?
You will have the same number of accounts as you enjoy today. Please note the new account number format of adding the numbers “20” to your current number.
Will my credit & debit cards still work after the merger? Will I have to pay for new cards?
Yes, your current credit card will continue to work after the merger; however debit cards will need to be reissued in a short time period. In the near future we will be issuing new credit cards to all credit union cardholders at no cost to our membership.